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Hotel Vueling BCN by HC

General terms and conditions of contract

1. Introduction

The purpose of this contract is to lay down the GENERAL TERMS AND CONDITIONS OF CONTRACT for the online booking service of Promotora Kasde S.A., holder of corporate taxpayer number A-08405490 and domiciled at C/ Castellnou, 61, 08017 Barcelona (tel. 902 30 10 78). The terms "you" and "User" are used here to refer to whatsoever individual logging on to (hereinafter called the Website) for whatsoever reason or using the services provided via the portal. The use of these services shall imply the full, unreserved acceptance and validity of all the General Terms and Conditions of Contract laid down in the last updated version of these General Terms and Conditions. As a client, you hereby declare that you are of full legal age and have sufficient legal capacity for being bound by these General Terms and Conditions of Contract when subscribing to a contract with Hoteles Catalonia. Hoteles Catalonia hereby gives notice that the procedures for obtaining the services offered are those described in these General Terms and Conditions of Contract, as well as the other specific terms and conditions displayed on screen while browsing the Website. Accordingly, you hereby declare that you are aware of and accept the said procedures as necessary for contracting the services offered via the Website.

The management, administration and exploitation of "Hotel Vueling by HC" is the exclusive responsibility of Hoteles Catalonia, in which Vueling Airlines, S.A. plays no part whatsoever. Therefore, any complaints or correspondence related to these General Terms and Conditions, the content of any other agreements entered into and, in general, the services received in said hotel, as well as any contractual or non-contractual liability claims, may only be addressed to Hoteles Catalonia.

2. Use of the Hoteles Catalonia online booking service

2.1. Online booking service

2.1.1. Online booking service. The purpose of the online booking service is the reservation of a room at any of the hotels owned or run by Hoteles Catalonia. The use of these services shall imply the full, unreserved acceptance and validity of all the General Terms and Conditions of Contract laid down in the last updated version of these General Terms and Conditions.

2.1.2. Contracting procedure. When using the service, the User shall receive a confirmation e-mail with his/her booking location number. This e-mail shall be valid as a receipt for the booking and as confirmation of acceptance.

2.1.3. Cancellation policy and guarantee. The bookings made via this Website shall be guaranteed by the credit card provided by the User on the form. Failure to appear at check-in or late cancellation (less than 24 hours' notice) shall imply the automatic charge to the credit card of the amount corresponding to one night, as well as the cancellation of the booking. To cancel a booking, you can call our Booking Office from Monday to Friday between 8.30 a.m. and 8 p.m., and on Saturday and Sunday between 10 a.m. and 2 p.m., and 4 p.m. and 8 p.m. on (+34) 902 30 10 78. At any other times, please call your destination hotel directly.

2.1.4. The prices are per room and per night. Information about VAT, other indirect taxes and the tourist tax are given with each booking.

2.2. Using the services

The User hereby undertakes to use the services in accordance with legislation, morality, good practices and public order, as well as with the provisions laid down in these General Terms and Conditions of Contract. Accordingly, the User hereby undertakes not to use the services for illegal purposes and/or purposes that are contrary to the provisions laid down in these General Terms and Conditions of Contract, damaging to the rights and/or interests of third parties or for purposes which may damage the services, Hoteles Catalonia and/or the image thereof in whatsoever way.

2.3. System changes

To improve the convenience and benefits for users, Hoteles Catalonia may unilaterally modify the services provided or the terms and conditions governing the operation, techniques and use of the services at any given time and without prior notice.

3. Protection of Personal Data of Users by Hoteles Catalonia


Pursuant to the provisions of Act 15/1999, of 13 December, on personal data protection, all of our hotels, a list and all other details of which are available at the link (hereinafter, Hoteles Catalonia), guarantee that all personal data provided by guests and users through this website shall be kept strictly confidential.

Hoteles Catalonia processes such data for the purposes of handling, managing and attracting requests for the products and services offered by its hotels at To do so, it stores all information received in databases, which have been duly declared and registered with the General Registry of the Data Protection Agency.

Our guests' details are processed in accordance with the abovementioned regulations, and are considered to be up to date and valid unless we are notified otherwise. We would therefore request that you inform us of any changes in your personal details. Any guests or users who wish to do so may at any time request to access, contest, correct or erase their personal details by contacting Hoteles Catalonia via (Ref: Data Protection) or by sending a letter by regular mail using the same reference to Servicio de Atención al Cliente CRM, Hoteles Catalonia, Calle Córcega 323, 08017 Barcelona, Spain.

Hoteles Catalonia may not be held liable for the contents or the data processed by third party websites that can be accessed via links or hyperlinks from its website at

This website is owned by Promotora Kasde, S.A., a Spanish company headquartered at C/Castellnou 61, Barcelona (08017), holder of tax ID number A-08405490 and registered with the Companies Registry of Barcelona in volume 2765, section 2, folio 229, sheet number 29428, 1st entry.

4. Right to Modify the General Terms and/or Conditions of Contract

Hoteles Catalonia hereby reserves the right to modify, unilaterally and without notice, whichsoever of the terms and conditions laid down in these General Terms and Conditions of Contract as it considers appropriate.

5. Protection Clause for the General Terms and Conditions of Contract

Should whichsoever of the clauses laid down in these General Terms and Conditions of Contract be declared null and void or rendered ineffective, the remaining General Terms and Conditions shall hold their effect under the agreed terms. No clause laid down in this contract shall affect the provisions governing consumers under any circumstances. If you are not a consumer, you hereby expressly waive your right to abandonment.

6. and the Acceptance of Regulations of Use

The User is aware that the use of the online booking service implies the full and unreserved acceptance of each of the clauses laid down in the Regulations of Use of the Website as published by Hoteles Catalonia at the time when the User contracts the service. The said regulations of use complete these General Terms and Conditions with regard to all the provisions that do not oppose the said General Terms and Conditions. Accordingly, the User shall be aware of the importance of consulting the regulations laid down on this page before accessing and/or using these services.

7. The Use of Cookies

Access to this website may involve the use of cookies on the pages on the portal itself and on the pages linked or referenced therefrom. The users that do not wish to receive cookies or wish to be informed of their use may configure their browser accordingly.

8. Competent law and jurisdiction

These terms and conditions shall be subject to Spanish law, which shall be applicable with regard to all circumstances not laid down in these terms and conditions regarding the interpretation, validity and performance thereof. Hoteles Catalonia and the User hereby expressly waive their right to whatsoever other jurisdiction and submit to the Courts and Tribunals corresponding to the domicile of Hoteles Catalonia for whatsoever controversy arising from the provision of the services laid down in these General Terms and Conditions.